SHIPPING POLICY

Effective Date : May 22, 2025.

At Nadees Bengaluru, We are committed to delivering a seamless and secure shopping experience for our customers. The following policy outlines our procedures for order processing, shipping and delivery.

Order Confirmation and Processing : Once an order is placed through our official website www.nadees.com, you will receive an order confirmation email. This confirms that we have successfully received your order. All orders are subjected to verification and we reserve the right to cancel orders if unauthorized or suspicious payment activity is detected.

Shipping Timelines : 

  • Domestic Orders (Within India) : Orders are typically processed and shipped within 2-7 business days. Delivery timelines may vary depending on the location and courier service availability.

  • International Orders : International timelines vary based on the destination country and custom clearance processes. Customers are responsible for any custom duties or import taxes applicable in their region.

Shipping Charges : 

  • Domestic Shipping : We offer free standard shipping across India for all confirmed orders placed through our website.

  • International Shipping : Shipping charges for international orders are calculated at checkout based on your delivery location and the weight of the package. Once you add the product to your cart and proceed to the billing section, the applicable shipping charges and taxes (if any) will be displayed based on your delivery address.

Note : If your delivery address is outside India, you may be subjected to additional customs duties, import taxes or handling fees as per your country’s regulations. These charges are not included in our checkout process and must be paid by you at the time of parcel receipt. 

Our responsibility is to dispatch and ship your order from India. Any extra charges imposed during international delivery are not covered by Nadees Bengaluru.

Shipping Address Requirements : To ensure smooth and accurate delivery, customers requesting shipment to an office address must provide the following details at the time of placing the order. 

  • Employee Name

  • Office Address

  • Department name

  • Employee ID number

  • Contact extension number 

  • Personnel phone number

  • Office working hours / working days

This helps us to avoid any-last minute delivery issues or misplacement of the package.

Note : Deliveries will not be made to public places such as malls, hotels, railway stations, or similar non-residential locations.

Our products are primarily intended for delivery within India. If you are placing an international order, please check whether delivery is available to your country or location before completing the purchase. We guarantee delivery within India, but international deliveries are subject to regional availability and customs regulations.

Payment Policy : We do not offer Cash on Delivery (COD) as a payment option. All orders must be paid for online at the time of purchase through our secure payment gateway. Accepted payment methods include credit/debit cards, net banking, UPI, and other authorized digital payment options available on our website.

This ensures a smooth order processing experience and helps us maintain efficient and secure transactions for all our customers.

Delivery Delays : While we strive to ensure timely deliveries, unforeseen circumstances such as weather disruptions, courier delays or customs hold-ups may impact shipping times. In such cases, we will notify you proactively.

Order Tracking : Once your order is shipped, you will receive an email with the tracking details. You can use this information to track your order’s status through the respective courier partner’s website. 

Changes to This Shipping Policy : We may revise this Shipping Policy occasionally. Any updates will be reflected on this page with an updated effective date. Please check this section regularly to stay informed about our shipping practices.

Contact Information : For any queries related to shipping or delivery, feel free to contact us via email at 

sales@nadees.com