RETURN AND REFUND POLICY

Effective Date : May 22, 2025.

At Nadees Bengaluru, we are committed to providing you with the finest quality products and seamless shopping experience. However, in the rare event that you are not satisfied with your purchase, we have established a clear and customer-friendly policy to help you return, replace or refund your order.


Return Policy : If you wish to return a product, please notify us within 24 hours of receiving your order. To initiate a return request, kindly email us at sales@nadees.com, attaching the invoice copy, product images and tag details. 

  • It is mandatory to record a video while opening the package to ensure that any concerns regarding damage, defects or incorrect delivery are clearly documented. 

  • The item must be carefully packed by the customer to prevent any damage during transit.

  • The correct return address must be clearly written on the package. We will not be responsible for any loss or misdelivery due to incorrect or incomplete address information provided by the customer.

  • The customer is fully responsible for shipping the return item. We do not provide doorstep pickup for returns.

  • All return courier charges must be borne by the customer. We do not offer refunds or gift cards for return shipping costs.

  • If the returned product is damaged during return shipping, we are not responsible for any compensation.


Note : The product must be unused, unworn and in its original packaging with all tags intact. 


Please return the product to the following address;

RETURN ADDRESS :

NADEES BENGALURU,

NO 28, 2ND CROSS,

SBM COLONY,

BRINDAVAN NAGAR

MATHIKERE,

BANGALORE 560054,

KARNATAKA, INDIA.


Refund Policy : If a refund is requested, please note the following process and conditions.

  • Once you return the product, it may take a few days for us to receive it via courier.

  • After the returned item reaches our facility, our quality inspection team will conduct a thorough check to ensure; All components of the product have been returned, including original tags, labels, packaging material and the box. The product is in unused, undamaged condition, with no signs of wear, color change or usage. The product matches the original item we shipped to you. 


Note : Only if the product passes all quality checks, the refund process will be initiated. 

The refund will be credited to the same mode of payment used during the original purchase. Please allow 10 to 15 business days from the date we receive and approve your returned product for the refund to be processed and credited to your account.

Changes to This Return and Refund Policy : We may update our Return and Refund Policy from time to time. Any changes will be published on this page with a revised date. We recommend reviewing it periodically to understand your rights regarding returns and refunds.